We strive to continuously improve our team and our dealership here at Albany CDJR. One of the best ways we learn is by hearing what our customers have to say. This way, we can adjust our strategy and make changes as needed. We would appreciate it if you could fill out the form below to let us know how we are doing!
5 out of 5 stars
Helpful and efficient. I was able to drive out with my new vehicle the same day.
I want to thank Fred Branch for his kindness and help during my visit at the service department.I recomend him to many of my friends and family.Thanks so much.
Called for a service appointment because of a malfunction light. They got me in within a few days, diagnosed the problem, discussed it with me, and I was back on the road in hour or so. Pleasant and professional service close to home.
SANDRA J COLLINS
I don't feel compelled to write review often, but the guys at Albany CDJR deserve every one of those 5 stars. Major shout out to our salesperson, David. Also to Dustan, Brett & Nick. We appreciated you all staying late last night so that my husband could get his pickup. They all played a major roll in earning our business and boy did those poor guys have to earn it. Between my family and I, we only do business with 2 dealerships and for good reason. When we found out that these guys had the exact pick-up my husband wanted, I was not thrilled. Yeah, they had changed ownership since MTM, but were they really that much better? I really did not think it was worth our time or money to figure it out. But, alas, they truly were the only ones that had the exact pick-up on hand that my husband has been looking for for months and neither of our regular trusted dealers were much help. I decided to go test the waters before I let my husband loose to shop, so I went in by myself to get the info on this pick-up. David was so incredibly helpful and not only got me all the information I needed to crunch numbers at home and prepare to come back, but he also found us an even better pick-up that fit my husbands needs way better than the first one. So, after being impressed with the initial help, my husband and I came back later that evening. The whole process went so smoothly from start to finish. The pick-up was perfect, between the deals and rebates they got for us it was in my perfectly affordable range I had previously determined, they gave us a great value for our trade-in and explained all of the numbers thoroughly to me. We were happy to trade it in because we do not enjoy selling things on our own and they made this process so easy. They also stayed over an hour and a half past closing to get the pick-up ready and for us to go home with it that night. They also did not sell us anything we didn't need or want. Ultimately, I was incredibly impressed and blown away at how truly helpful everyone was that we worked with. DEFINITELY NOTHING LIKE THE OLD MTM & COMPLETELY WORTH YOUR TIME TO CHECK OUT!... More
The crew worked hard with my impossible situation and were able to help get me the vehicle I've been wanting for the last couple of years!
Albany Chrysler Dodge Jeep RAM Gets top ratings across the board for me. Fantastic customer service knowledgeable sales people quick to respond and got me a No Bull price on a new Ram quickly. I must say the other Dodge dealerships Would not get my same ratings. Definitely try here first if shopping in the north west
Dillon was easy to work with and did not quick looking for the right auto for me.
From Finance to Shop was probably the first and only time I did not run and hide from a sales person for being pushy. Up front and honest. No pressure. Total care to help make things work for you as a buyer. Did not push when a deal was not possible. Thank you all.
They really went out of their way to make sure I got a vehicle that works for my family.
Very helpful and professional staff from top to bottom. Richard Thomas was my salesman and I tell people to find him when they go in to test drive vehicles. Richard is a down to earth non-pushy salesmen that will find the right vehicle for you.