Health And Safety

A Message to our Valued Customers: 

First and foremost, we value the health and safety of our customers and staff. As a business, Albany CDJR is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting customer's needs. 

We are following every direction provided by the State of Oregon, the Oregon Automotive Dealers Association (OADA), and the CDC, to continue to serve you while keeping everyone safe and healhty. 

Our sales department is fully open with Stay Home Purchasing, Remote Test Drive, and Remote Delivery options available.

Our Service Department is fully open with Stay Home Service options available to customers with open recalls or major services within 5 miles of the dealership.

Our dealership's management team continues to monitor information from state health authorities and the CDC for their guidelines and recommendations on how we can prevent the spread of this virus. Our steps include: 

• Thorough cleanings of the dealership facilities daily
• Sanitizing gel and foam stations available on-site
• Our staff has been given specific instructions on hand washing and the importance of staying home if they feel ill
• Adhering to the recommended six feet of social distance from other staff and customers 

If you are feeling sick or simply practicing social distancing, please see our information below on our drop-off and pick-up services, as well as our home options for major services. Our online digital storefront will continue to be a helpful resource for shopping inventory, vehicle research, service and parts information, and communicating directly with the dealership. Our Shop From Home process makes it easy to purchase a car without ever leaving your house. No matter the department you're looking to reach, we have staff that can assist your needs. You can request assistance over the phone, via email, or use the features provided on our website to connect with a member of our team.

 

Together, we can maintain a healthy environment and combat the spread of COVID-19. On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

 

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Albany CDJR would like to provide you convenience and ease during these changing times with COVID - 19.

We are now offering pick-up and drop-off services for our guests with recalls and / or major services

It's simple:

1. Schedule Appointment: 

Give us a call to schedule your "STAY HOME" service

2. Confirm Services: 

Your service Advisor will call you to verify services and confirm, your vehicle pick-up time (30 minutes window)

3. Pick-Up

Your service Advisor will text you a picture of the driver who will be picking up your car

4. Payment

Once your Service has been completed, your Service Advisor will call to collect payment over the phone. (no cash or checks)

5. Delivery

After we receive payments, your drive will deliver your vehicle to the requested address. 

 

Please give us a call at 541-967-9105 if you would like to take advantage of this service. We appreciate your business.